Privacy Policy
Last updated: September 13, 2025
Introduction
Your privacy is important to us. This Privacy Policy explains how our app (“we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you use our mobile application. By using our app, you agree to the practices described in this policy.
Information We Collect
1. Account Information
When you sign up or log in, we collect your email and authentication details through Firebase Authentication.
We do not collect passwords directly; authentication is handled securely by Firebase.
2. User Data
We store data related to your use of the app in Firestore, such as:
Chat history with the chatbot
Personality test responses and results
App usage information (e.g., settings, preferences)
3. Messages to the Chatbot
When you send messages to the chatbot:
Your request is processed by a Firebase Cloud Function.
That function sends your text to the OpenAI API to generate a response.
The text you enter may be stored temporarily to provide you with the response and for improving your experience.
4. Device Information
We may collect anonymous technical information, such as device type, operating system, and crash reports, to improve performance.
How We Use Your Information
We use your information to:
Provide core app functionality (e.g., authentication, chatbot, personality test).
Store and display your data (e.g., chat history, test results).
Improve the app experience and personalize responses.
Ensure security, prevent misuse, and detect technical issues.
Data Sharing
We do not sell your personal information.
We only share data with:
Firebase (Google): for authentication, storage, and analytics.
OpenAI: chatbot messages are processed to generate responses. OpenAI may retain and use data as described in their privacy policy.
Legal authorities: only if required by law.
Data Storage and Retention
Your data is stored securely in Google Cloud Firestore.
We retain your chat and test history unless you request deletion.
You may delete your account and all associated data at any time by contacting us at gust0@talkayi.com.
Your Rights
Depending on your location, you may have rights under privacy laws such as GDPR or CCPA, including:
The right to access, update, or delete your data.
The right to withdraw consent at any time.
The right to request a copy of your personal data.
To exercise your rights, contact us at gust0@talkayi.com.
Data Security
We use industry-standard security practices to protect your data, including:
Firebase’s built-in security rules
Encrypted data transmission (HTTPS)
Limited access to personal information
Sensitive Data Disclaimer
Our app provides general mental health information and self-reflection tools.
It is not a substitute for professional medical advice, diagnosis, or treatment. If you are experiencing a mental health crisis, please seek professional help or contact emergency services immediately.
Children’s Privacy
Our app is not intended for children under the age of 13 (or the age required by local law). We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted in the app with a revised "last updated" date.
Contact Us
If you have any questions about this Privacy Policy or want to request deletion of your data, please contact us at:
gust0@talkayi.com
